Observer Questions & Answers

Questions that Observer can help isolate.

  1. What if I can't print? What if I can't print?
    Observer helps you see whether the station is sending and if the server is responding.

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  2. I have host sessions that are hanging. How can Observer help? I have host sessions that are hanging. How can Observer help?
    Observer's capture and decode will show which system sent the last packet and which system failed to respond-host or workstation.

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  3. What can Observer do about slow screen updates? What can Observer do about slow screen updates?
    Observer's delta time stamps show which system is waiting, and which system is lagging in its reply.
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  4. Is your UNIX (TCP/IP) or NT server re-sending fractured or 
     incomplete packets, forcing multiple retransmissions?     Is your UNIX (TCP/IP) or NT server re-sending fractured or 
     incomplete packets, forcing multiple retransmissions?
    Observer's Packet Capture will capture the interaction between stations and server and thus provide the hard evidence you need to pursue the problem.
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  5. What about times when I can't log in? What about times when I can't log in?
    Packet Capture can display login negotiations, retransmissions and response times to determine where the problem is
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  6. I'm implementing VoIP, and need a tool to verify performance 
     and check compliance.     I'm implementing VoIP, and need a tool to verify performance 
     and check compliance.
    Observers complete decode of H.323, including VoIP, insures you will have the tools you need when voice and data problems arise.

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  7. Wondering about how much time your employees are 
    spending on the Web?     Wondering about how much time your employees are 
    spending on the Web?
    Internet Observer, and the associated trending facility keeps an ongoing record of all internet activity, including sites visited, how long each user was at each site, and how much data was transferred. Reports can be generated on individuals' Internet usage over time.
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  8. Is your Web server servicing requests in a timely manner? Is your Web server servicing requests in a timely manner?
    Web Observer shows your web server's average response times and gives you a view of who is on your server, and how much traffic each client is generating.
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  9. Do you need a faster WAN/Internet connection? Do you need a faster WAN/Internet connection?
    Router Observer shows one minute and one hour averages for router usage statistics.
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  10. What is your switch throughput? What is your switch throughput?
    Observer's Switched Bandwidth Utilization shows switch throughput and effective switch efficiency.
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  11. What ports/stations are consuming all switch resources? What ports/stations are consuming all switch resources?
    Observer's Switched Top Talkers shows how your switch is being utilized port-by-port.
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