Observer Expert Questions & Answers

Questions that Observer Expert can help isolate.

1. What's causing the slowdown? What's causing the slowdown?
   The Expert Analysis, real-time or upon completion of capture, will provide a summary of conclusions about any problems and possible causes in plain English.
   
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2. Why has the company's main database become so slow? Why has the company's main database become so slow?
   Expert Observer will identify the client/server relationships automatically and display expert analysis statistics, including slow response times, busy network or server problems and retransmissions.
   
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3. Will moving to Gigabit increase my network response time? Will moving to Gigabit increase my network response time?
   Expert Observer's What-If Analysis lets you create unlimited scenario analysis based on your captured data. This allows you to accurately determine the impact of changing variables such as network bandwidth, response time and number of users and latency.
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4. How can I isolate intermittent problems? How can I isolate intermittent problems?
   Expert Observer's Time Interval Analysis of data transmissions is displayed as a "drill down" from any problem identified in the IP/TCP/UDP, IPX/SPX, NetBios/NetBEUI, SQL, Oracle and 802.11 Experts. Viewing errors by time periods will show whether a problem is sporadic or consistent throughout the day.
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5. Why can't I log in? Why can't I log in?
   Packet Capture can display login negotiations, retransmissions and response times to determine where the problem is located.
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6. Implementing VoIP, and need a tool to verify performance and check compliance? Implementing VoIP, and need a tool to verify performance and check compliance?
   Expert Observer's complete decode of H.323, including VoIP, insures you will have the tools you need when voice and data problems arise.
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7. At what point will the added VoIP traffic critically impact the quality of network communication? At what point will the added VoIP traffic critically impact the quality of network communication?
   VoIP Expert displays jitter and percentage of lost packets for each VoIP pair, and both the amount of network utilization the conversation is consuming and the total VoIP utilization on the network. With both utilization and jitter data, problems can be easily pinpointed, and predictions of future capacity can be made.
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8. Can I get more detail about a particular conversation? Can I get more detail about a particular conversation?
   Expert Observer's connection Dynamics allows you to analyze and graphically view any conversation's behavior displaying inter-packet timing between stations (who is waiting on who) and conversational events, highlighting retransmissions and lost packets in red.
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